Frequently Asked Questions

No, in the majority of cases, you do not need a doctor referral to be seen. Wisconsin is a direct access state meaning physical therapists can see a patient without doctor referral.

We are not currently in-network with any health insurances at this time. However, we can bill out-of-network for our therapy services. Depending on your health insurance and its coverage, it may make sense to bill your insurance and we would be happy to do so. We can contact your insurance company to check your physical therapy or occupational therapy coverage and help you determine if it's worthwhile to bill your insurance out-of-network.  

Your therapy bills from us may also be used to help reduce your insurance deductible and can most likely be used for reimbursement through your flex spending account (FSA) or health savings account (HSA). 

We do not see Medicare patients for physical therapy or occupational therapy at this time as we are not currently a Medicare provider.

We charge $50 to come to your home for a 30-minute visit, $75 for a 45-minute visit, or $100 for an hour-long session.

Another way to think of it, is we charge $25 per 15 minutes of treatment. That’s a quarter of the average cost of what outpatient therapy clinics charge.

The above costs are assuming you are located within 20 minutes of our headquarters at 4535 N. Habitat Way, Appleton, WI, 54913. If you are located outside that area and it would take 21-30 minutes to travel to you, a $20 travel fee is added on, but in many cases, this can be waived.

If you live further than 30 minutes outside the area, we can still probably see you, but you would need to contact us to determine what the fee would be for travel. 

We have very low overhead. By traveling to see you, we don’t have to pay the costs of owning or renting a building and we don’t need any accessory staff/employees. 

We see patients Monday through Friday from 8:00am to 6:00pm. However, we will sometimes see patients outside of these hours and even on the weekends in order to help people be seen. 

 The following is a list of accepted payments:

• Cash
• Check
• Credit card - Visa, Mastercard, American Express, Discover, Diners Club, & more
• Apple Pay, Samsung Pay, and Google Pay 

We treat all common musculoskeletal disorders (MSD's) and injuries. Here is a list of some of the more common conditions we treat, but we also treat many more!

• Low back pain
• Mid back pain
• Hip pain
• Knee pain
• Ankle pain
• Neck pain
• Shoulder pain
• Elbow pain
• Wrist pain
• Hand & finger pain
• Chronic pain
• Rotator cuff tendonitis
• Rotator cuff impingement
• Rotator cuff tears and repairs
• Biceps strains
• Biceps tears and repairs
• Elbow tendonitis including tennis elbow and golfer's elbow
• Wrist sprains
• Trigger finger
• Wrist, hand, and finger ligament tears and repairs
• Hamstring strains, tears, and repairs
• Quadriceps strains, tears, and repairs
• ACL, PCL, MCL, and LCL tears and repairs
• Achilles tendon strains, tears, and repairs
• Plantar fasciitis
• Ankle sprains
• Piriformis syndrome
• Thoracic outlet syndrome

Physical therapy and occupational therapy are very much alike in that they focus on improving a patient's function and/or decreasing a patient's pain. The similarities and differences depend on the area of practice and the population being treated.

In the area we focus on (orthopedic treatment of musculoskeletal conditions), occupational therapy  tends to focus on the arms (the upper extremities) and usually more the hand, wrist, & elbow. Physical therapy tends to focus on the rest of the body but doesn't necessarily exclude the arms. Given our specialties in both physical therapy and occupational therapy, you can be confident we can address any musculoskeletal condition of the body, head-to-toe.